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Shipping Policy
We process your order within one to two business days after we receive your payment. Please allows 3-7 business
days for the delivery on average. We do not ship to APO/FPO addresses. Shipping & Handling charges are not negotiable.
We use the following carriers -
Return Policy
Customers must obtain a RMA(Return Merchandize Authorization) number before shipping the product back.
RMA number can be obtained by contacting support@HobbyToyWarehouse.com and providing detailed description of your problem. Upon approval, RMA number will be issued via email within one to two business days.
- Returned item must be in original condition and packing.
- Customers must return items at his/her own cost. No exceptions.
- Customers must include the fully completed RMA Request Form (Click on red link) along with a copy of original invoice in the returned package.
- Customers must clearly label RMA number outside the packaging.
- Returned item without a proper RMA number will be refused.
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